Shipping policy
Shipping Policy
At Decordia, we’re committed to getting your order to you safely and reliably.
Order Processing
Orders are typically processed within 1–3 business days. Once your order has been shipped, you’ll receive a confirmation email with tracking information when available.
Shipping Times
Estimated delivery times are 7–15 business days, depending on your location and shipping carrier.
Please note that delivery times are estimates and may vary due to customs, carrier delays, weather, or other circumstances outside our control.
Shipping Costs
Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.
Order Tracking
Once your order has shipped, you can use the tracking information provided to monitor its progress.
Incorrect Address
Please ensure your shipping information is correct before completing your order. Decordia cannot be responsible for orders delivered to an incorrect address provided by the customer.
Delayed or Lost Orders
If your order appears to be significantly delayed or lost, please contact us so we can assist you.
For any shipping questions, please contact our customer support team.